Explore everything you need to know about tumblers, cups, and drinkware .

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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

FAQ - Ordering and Payment

You can only use one discount code at a time. Be sure your code has been applied before submitting your order. Discount code(s) do not apply to Customized, Sale, or Clearance items. Select products may be excluded from discounts.
Unfortunately, you can no longer make changes after you submit your order. We process and ship your order as quickly as possible, so our system will not be able to retrieve or edit them.
If you placed an order online using your email address, you should receive an order confirmation in your email inbox within 48 hours after order placement. Please also check your Spam/Junk or Promotions email folder.

Per our terms of service, we reserve the right to refuse or cancel any bulk order placed on our website. This includes orders placed via the same account, customer, payment method, address and/or other order that is identified as fraudulent. We reserve the right to prohibit purchases of any products intended for resale, distribution, etc. unless the purchase is made by a pre-qualified vendor.

We accept credit card payments through our secure payment gateway. We currently accept: Visa, Mastercard, American Express, Discover, JCB, Diner’s Club, Shop Pay, Apple Pay, Google Pay

FAQ - Shipping and Delivery

We ship orders Monday through Friday, excluding holidays. UPS Ground – delivered in 5-7 business days These are estimated delivery times and commence from the date of dispatch. There might be a delay in receiving your orders during sale events, special holidays, and inclement weather.
To ensure prompt delivery for all orders, we are not offering expedited shipping at this time.
We do our best to combine orders into as few shipments as possible.

FAQ - Order & Returns

If your item(s) have been purchased directly from the website within the last (15) days, we can process a return label for you. We accept returns of items purchased from the website within (15) days for a refund minus any shipping fees. Returned items must be unused, undamaged, and returned in their original packaging. We will not accept returns for customized products or items purchased outside of the website.
Once you click Check Out, your order begins processing and cannot be changed or cancelled. When you receive your order, you may return the order using our Return Policy. Please note that Customized products are not eligible for returns or cancellations.

We’re so sorry there was an issue with your order! The best way to get help with your product is by contact us

Other - FAQ

The best way to get notified about upcoming product availability is to sign up for notifications via “Notify Me” alerts on the product page. Once that product is available you will receive an email letting you know. You can also check with local dealers in your area.

Through our email list! You can sign up for the latest updates on new products, sales, events and other special announcements. Email sign up is available at the bottom of every page on the  website.
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